Warranty Information

LIMITED WARRANTY

Purchased before Nov 1, 2022 – Click to view this warranty.

Purchased after Nov 1, 2022 – Click to view this warranty.

  1. What Is Covered: This warranty is limited to repair or replacement (at our discretion) of any FiTech part that fails because of a defect in workmanship or materials. Implied warranty: Any warranties implied by law are limited to the duration of this warranty, (except in those states where prohibited by law).
  2. Whom We Cover: All FiTech warranties apply to the original purchasing consumer on items purchased from an authorized dealer/reseller. Warranties are not transferable.

  3. What We Do Not Cover

    • Failure of a product due to misapplication, improper installation or maintenance, misuse, abuse, unauthorized repairs, accidents, or modifications to the original design.

  4. What We Do Not Cover (Continued)

    • Removal or replacement costs.
    • Shipping costs.
    • Damage during shipping. 
    • Damage to related components.
    • Costs incurred due to downtime of a vehicle.
    • Vehicle transport or storage costs. 

Warranty Service Procedure

  • In the event, a problem develops with one of our products, contact our tech support department at +31 682306182 or sales@fitech-europe.com. It may be determined that the product will have to be returned for inspection and/or repair. A Return Merchandise Authorization (RMA) number will be assigned to you. This number must be on the box shipped back to FiTech Warranty. Any packaged received without an authorized RMA number and without the number written on the box will be rejected and sent back at shipper’s expense.
  • The product must be returned via freight prepaid. It must be accompanied by a clear description of what the problem is with the product.
  • If the product is determined to be defective within the warranty period, FiTech will repair, replace, or issue a credit to the original consumer at our discretion. Any repaired or replaced product will be returned to the sender via prepaid FedEx or other ground carriers.

There is no warranty on the following:

  • Any product used in marine applications unless specifically stated for marine usage.
  • Any parts subject to excessive wear or extreme environments.
  • Any product that has been physically altered, improperly installed or improperly maintained.
  • Any product used in improper applications.
  • Any product purchased from an unauthorized third party (for example: amazon, ebay, craigslist, etc.)

Click here to register your warranty